Assisted living residences vary dramatically in size. You can find small, home based living housing only a few residents to large campuses housing thousands. Each type will have different options in size of living space as well.

You’ll first need to consider the size of facility that you or your parent or loved one would be most comfortable in. A larger community may offer more socialization, but that aspect would not interest someone who has been an introvert with a small, close group of friends. Larger residences may offer care in different buildings. If so, ask about when and how a resident moves from one level of care to another.

Many residences only offer rooms, while some offer private condos or apartments. Some have shared living areas where 2 or more residents may sleep or live. You may find apartments or living spaces that are furnished. In this case, you can personalize the living space to make it feel more like “home”. Sizes are definitely a personal matter, but remember that bigger is not necessarily better and smaller does not guarantee more care.

Quality can be determined by a number of factors. Having information about each can give you a picture of the total quality that a community provides. Therefore, find out about licensure, length of stay, complaint resolution, and support services. Every state has different regulations governing assisted living communities.

In Virginia, all assisted living communities are licensed by the Department of Social Services. One determinant of quality care is the type or length of the license, but quality extends much further beyond.

You should also find out how long an average resident stays at the community and why. Short term stays can be indicative of a community that accepts more frail residents who move on quickly to higher levels of care. Or, a short stay may mean that the facility accommodates residents who only need services temporarily until they are strong enough to go back home.

Complaints are inevitable any time a group of diverse people are living together. The key to a quality assisted living community is their ability to resolve disputes. Ask for a copy of a grievance procedure or inquire specifically about how complaints are resolved.

Finally, high quality assisted living communities have access to support services such as rehabilitation, specialized medical services, and multi-denominational clergy, to name a few. Find out which services the assisted living you are considering provides.

When considering a tour of an assisted living community, its ambiance should be more than a feeling. It should encompass the staff interaction, apartment choices, and accessibility of home-like amenities. As you enter the community, the vibe should be warm and welcoming. The entire place should look, feel, sound, and smell inviting.

Take note of staff members’ interaction with you and with each other. If staff members are calling residents by name and interacting in a friendly manner with them, then you’ll have a critical clue about the quality of care.

Ask to see all the apartment styles available. Be sure to view both furnished and unfurnished apartments. Note the amenities within the apartment – does it have a full kitchen or a kitchenette? Is the bathroom handicap accessible? Is there storage? What type of view is there from the windows? Is it well lighted? Are the carpeting and window treatments clean? Most importantly, picture you or your loved one and his/her belongings in this space – would it suit them?

Finally, a part of the ambiance of a community is the resident’s accessibility to common areas. Ask about the use of common living rooms, libraries, computer rooms, dining rooms, patios, and porches. Do you see any residents using these amenities during your tour? Observing residents actually using amenities can tell you about how comfortable and functional these rooms can be to residents.