You should expect the care provided in assisted living will meet your needs or those of your loved ones and be provided in a timely manner.
When touring an assisted living facility, you should find out about assessments, planning for your care, and the processes for care change, handling emergencies and discharges from the assisted living community. Ask how the initial assessment of your level of care is completed. In Virginia, it is a requirement that an assessment be completed prior to your admission to an assisted living facility. Who will do the assessment and how will you be told of the outcome? If you do not agree with the assessment, what recourse do you have?
Once the assisted living facility has determined that it can meet your needs or those of a loved one.
- Ask how the plan for that care is implemented?
- How soon after you move in will the plan be in place?
- Who has input in the plan?
- How often is the plan reviewed and modified?
When you decide to move to an assisted living community and your care needs change, ask in advance what happens when you need more care.
- Can you stay in your apartment or do you need to move to somewhere else in the building or somewhere else on campus?
- How does the assisted living facility handle emergencies?
- Under what circumstances can the resident refuse service?
Most importantly, you need to know before you decide what process the community has in place for discharves.
- Is this process in writing?
- You will want to know if the community will inform you prior to issuing a discharge and if so, how far in advance? All of these questions will provide a complete picture of the type of care you can reasonably expect in assisted living.