Recently, the Washington Post published an article about the potential pitfalls of buying into a Continuing Care Retirement Community (CCRC). In addition, a sidebar article by David Hilzenrath suggested scrutinizing the fine print of a contract prior to moving into this type of Retirement Community. However, a Continuing Care Retirement Community with its many amenities in not the only option for retirement or assisted living care. The Washington Post articles did raise some important issues that need to be addressed prior to moving in to ANY retirement or assisted living facility. You need answers regarding how the facility handles changing level of care, additional fees, move out decision making, and financial security. Additionally, the financial viability of the retirement or assisted living community is important to learn. Publicly owned companies make decisions about operations differently than privately owned retirement companies; and for-profit companies have different operating structures than no-for-profit companies.
Clearly, there are some major issues to resolve prior to moving into a retirement or assisted living community. The following is a list of questions you should consider asking any potential retirement or assisted living community. The questions are based on the concerns raised in the Washington Post articles.
• How does the community determine when a resident needs another level of care different than the level required when he or she originally moved in?
• Does the community notify the resident or family about the change in care and if so, how much notice is given?
• What are ALL the costs associated with a change in level of care?
• If a resident needs more care is he or she required to physically move to another apartment?
• What is specifically provided under another level of care? Can the family provide any aspect of the care or must the care be provided by the community?
• How long can the resident remain at the new level of care before another change is required?
• At what point will the community no longer be able to care for the resident?
• What type of training is given to the staff that provides the care to the resident?
• How often is the rent or additional fees changed or raised?
• What kind of notice is required to break the lease agreement and are there penalties associated with breaking the lease?
• What is the resident responsible for doing prior to moving out and are there additional charges associated with the move out?
• Does any security deposit placed accrue interest and how is the resident refunded this deposit after moving out?
• What happens if the resident outlives his or her finances? Does the community make any provision for this occurrence?
• Is there an entrance fee? If so, is it refundable?
• How is a resident’s financial viability determined by the community?
• Who can I contact if any part of the care is NOT provided?
• Who is responsible for the on-site management of the community and what is that person’s tenure with the company?
• What type of company manages the community? Is it public or private, for profit or not-for-profit?
• How are financial decisions made by the company that may impact the retirement or assisted living community?
The answers that you obtain when asking these questions will provide insight about how well a community is able to care for you or your loved one. It can give you a better foundation for feeling secure about the retirement or assisted living community you choose.

